ServiceGive customers and staff a place to self-serve
The portal that stops your phone ringing about things people could look up themselves.
Where are my orders, when is the technician coming, can I have that invoice again, here is my updated certificate — every one of those calls is a portal that does not exist yet. We build the login, the self-service and the notifications, wired to the systems you already run, so your team spends the day on work that is actually worth their time.
Web Apps & Customer Portals
- Next.js
- React
- TypeScript
- PostgreSQL
- Auth0
- Cloudflare
01What you get
What is included
Written as deliverables rather than activities — things that exist when we are finished, and that you can check.
- 01
Secure customer or staff login with the right permissions per role
- 02
Self-service access to orders, jobs, documents, invoices and history
- 03
Document upload with validation and expiry reminders
- 04
Notifications by email, text or push — whichever your customers actually read
- 05
Accessible to WCAG 2.2 AA, which matters for public-sector work
- 06
Fast on rural connections and older phones, because that is what gets used
02Why us
Why we are credible on this
Specific rather than flattering. Anyone can claim experience; these are the things you could check.
Performance budgeted for real New Zealand conditions, not a fibre connection in the office
Accessibility tested with a keyboard and a screen reader, not just an automated scan
Every portal ships with an admin side, so your team is never blocked on us
Next stepFree · no obligation
Talk to us about web apps & customer portals
Free 45-minute call with the person who would run the build. No sales script, no obligation.
- 01
You tell us what hurts
Forty-five minutes, no preparation needed. Bring the process that is costing you time.
- 02
We tell you what we think
Including when the answer is a setting in software you already own, or nothing at all.
- 03
You decide, in your own time
No follow-up sequence, no pressure. If it is worth doing, we will scope it properly.
Free 45-min
scoping call