ServiceAn assistant that knows your business and cites its sources
AI that answers from your documents — and says so — rather than making things up.
A confident wrong answer is worse than no answer, especially when a customer is reading it. We build assistants grounded strictly on your own material: your policies, your product data, your history. Every answer cites what it came from, the assistant hands over to a person when its confidence drops, and its tools are scoped so it can only do the things you sanctioned.
AI Assistants & Agents
- Claude
- GPT
- Gemini
- Vector search
- PostgreSQL
- Node.js
01What you get
What is included
Written as deliverables rather than activities — things that exist when we are finished, and that you can check.
- 01
Retrieval grounded on your own documents, not the open internet
- 02
A citation on every answer, so anyone can check the source
- 03
Clean handover to a human when confidence is low
- 04
Guardrails on tone, scope and the actions it is allowed to take
- 05
An evaluation set, so quality is measured before and after each change
- 06
Cost per conversation measured and capped
02Why us
Why we are credible on this
Specific rather than flattering. Anyone can claim experience; these are the things you could check.
Model-agnostic: Claude, GPT or Gemini chosen per job on quality, cost and where the data may sit
We build the evaluation harness first — otherwise "it seems better" is the only metric available
Assistants can be run against models hosted in Australian regions where data residency requires it
Next stepFree · no obligation
Talk to us about ai assistants & agents
Free 45-minute call with the person who would run the build. No sales script, no obligation.
- 01
You tell us what hurts
Forty-five minutes, no preparation needed. Bring the process that is costing you time.
- 02
We tell you what we think
Including when the answer is a setting in software you already own, or nothing at all.
- 03
You decide, in your own time
No follow-up sequence, no pressure. If it is worth doing, we will scope it properly.
Free 45-min
scoping call